The Backstory I often liken the Ecommerce studio production process to a pointillism painting. People viewing the process from far away, don’t realize that the process is actually made of thousands of “dots” tiny decisions, people, equipment, and...
One of the biggest takeaways for me while managing the Studio Production Department at Zappos.com after being acquired by Amazon.com, was that the most efficient way to “Flex” with the ever-changing volumes (particularly in fashion) was to build a...
